Why DoNotReply Email Addresses Can Be Bad For Business

Do you send out emails with the following? donotreply @ yourcompany.com If you do, then you may be missing out on the opportunity to have your customers ask you a direct question that could lead to additional sales. At the very least, you will be reducing the opprotunity for conversation and this is counter-productive to building customer relationships. I am personally on the list of 100s...

Help My Website Is Unavailable!

Not the best start to the day; I was in this site’s admin area (I use Wordpress) and I was happily checking stats and reading the new comments from our lovely readers when the website disappeared and returned a server error page. As soon as my website stopped loading my desktop email alerts popped up confirming that the website was unavailable. I checked all my websites on the same hosting...